Woman stalked during aid call
A young woman in Queensland is now demanding an inquiry into the 000 service. This woman, rang 000 (states equivalent to 911) when she left the hospital. She had to go to the hospital for one reason or another. After she was finished, her ride didn’t show up, she didn’t have any money, so she started to walk home. As she was doing this, she “sensed” that someone was following her. The person that WAS following her was a convicted serial rapist. The young woman didn’t feel comfortable, so she rang 000, and asked if they’d be able to call a taxi for her. The operator on the other line started asking her all these questions, and then even went to say “so do you think we’re a taxi service?” The young woman was pleading to the operator, but the operator didn’t belive this woman. The operator just kept saying “if you see the suspect, let us know and we’ll try to get someone out there.” The young woman kept saying that he was following her. She spent several minutes talking to the operator and finally convinced the operator to alert the police. By the time the police arrived, the serial rapist was on top of her. The Queensland Opposition has backed the woman’s call for an inquiry, as well as the Police minister having promised to investigate if the woman decides to lodge a complaint.
After reading this article in the newspaper and then reading parts of the actual call, I’m baffled as to why the operator did what she did. The operator I feel, should have take this woman seriously from the beginning of the call. And the comment she’d made about the taxi service, I didn’t think that was appropriate. If the operator was so worried about cab fair, (which shouldn’t have been an issue) something probably could have been worked out. But what would have happened, if the police hadn’t arrived in time? How scary would this woman have been, knowing she was going to be assaulted. She kept pleading to the operator, but the operator kept asking her questions, as to why she was at the hospital, why she was out walking alone, why didn’t she have any money. It was all “why why why” and all the questions, makes it seem like the operator didn’t believe this young woman.
It just makes me angry, because it seems like, once again, the victim isn’t believed. The assault hadn’t happened yet, but if it HAD, how would that operator have felt, knowing because she was too busy asking her questions that didn’t relate to the situation at hand, the woman was assaulted. I hope that an inquiry DOES happen, this young woman DOES file a complaint, and this operator gets sacked. She may have been doing her job, but during the transcript, this operator was putting blame on the woman, because she was out walking alone. The young woman didn’t think about ringing anyone else, because she KNEW she was being stalked. So thinking logically, a 000 operator would hopefully have been able to get a police crew to just “check out” the situation. The operator probably didn’t want to alert the police unless there was something to “really” call the police on. But this was a “real” situation. Still doesn’t excuse the operator. I think she handled the situation unprofessionally. She should have been on top of the situation.
-current mood-IRRITABLE
After reading this article in the newspaper and then reading parts of the actual call, I’m baffled as to why the operator did what she did. The operator I feel, should have take this woman seriously from the beginning of the call. And the comment she’d made about the taxi service, I didn’t think that was appropriate. If the operator was so worried about cab fair, (which shouldn’t have been an issue) something probably could have been worked out. But what would have happened, if the police hadn’t arrived in time? How scary would this woman have been, knowing she was going to be assaulted. She kept pleading to the operator, but the operator kept asking her questions, as to why she was at the hospital, why she was out walking alone, why didn’t she have any money. It was all “why why why” and all the questions, makes it seem like the operator didn’t believe this young woman.
It just makes me angry, because it seems like, once again, the victim isn’t believed. The assault hadn’t happened yet, but if it HAD, how would that operator have felt, knowing because she was too busy asking her questions that didn’t relate to the situation at hand, the woman was assaulted. I hope that an inquiry DOES happen, this young woman DOES file a complaint, and this operator gets sacked. She may have been doing her job, but during the transcript, this operator was putting blame on the woman, because she was out walking alone. The young woman didn’t think about ringing anyone else, because she KNEW she was being stalked. So thinking logically, a 000 operator would hopefully have been able to get a police crew to just “check out” the situation. The operator probably didn’t want to alert the police unless there was something to “really” call the police on. But this was a “real” situation. Still doesn’t excuse the operator. I think she handled the situation unprofessionally. She should have been on top of the situation.
-current mood-IRRITABLE
posted by Gaylicious© at Tuesday, November 08, 2005
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